be in control of your IT activity, make sure it reflects your company strategy, optimises your investments and controls costs benfit from a flexible system which allows you to evolve with the market and to stimulate creativity optimise performance by implementing specific processes, based on standards such as ITIL, Cobit and CMMi Implementing complex solutions adapted to your needs necessitates: understanding the system in its entirety and designing a quality architecture, guarantee of large scale deployment and capacity to extend functionalities, close collaboration between suppliers, partners and project teams so that innovative solutions with strong added value can be found.